Tourism Perak – All Time High Confidence in Domestic Arrivals

Meet the team - in compliance - headed by Puan Normalis binti Musa (Front -3rd from right) 27.06.2020

The first state in Malaysia to go the extra mile to keep tourists safe is none other than Perak. Be Safe in Perak is good news to domestic tourism stakeholders. It is not just a shout-out, but its what Tourism Perak does best, the initiation of Kumpulan Penilai Amalan Terbaik (Compliance Invigilation Team) to assist tourism industry players to conform to core operational standards to minimise contagion risks. This confidence-building exercise was held on 27 June 2020 at the Sunway’s Lost World of Tambun (LWOT) Hotel chaired by Datuk Hj. Mohd. Odzman bin Abdul Kadir, President of Perak Tourism Association (PTA). “It is simply a Perak’s initiative to lead the way to encourage and manage domestic tourist arrivals,” he said.

Puan Nurmalis (left) hands over the compliance certificate to Encik Nurul with Dato' Odzman (centre). At the Hotel Reception Counter 27.06.2020

Puan Nurmalis binti Musa, CEO of Tourism Perak Management Berhad (TPMB) in ending the session, made known her desire to see the various NGOs headed by PTA to move forward – without hesitation – in assuring that it is safe for Malaysian tourists who are intending to begin post-pandemic business or leisure travels, come to Perak because Tourism Perak is monitoring compliance. She said, “We are the 1st state in Malaysia to establish and execute SOP compliance at tourism hospitality and product sites conducted by NGOs under the Tourism Perak umbrella”.

A prequel to this event was the Garis Panduan Amalan Terbaik – Produk Pelancongan Negeri Perak Pasca Covid 19 that was held on 11 June 2020. Graced by Datuk Nolee Ashilin Mohamed Radzi, head of the Tourism Exco, she spoke on Tourism Perak as not only introducing SOP specifics, but stressed on the need to maintain these high-standard safeguards by all tourism related parties in the state.

Tourism Perak is collaborating with Perak Tourism Association (PTA), Malaysian Association of Hotels (MAH), Malaysian Budget Hotels (MyBHA), Homestay Perak, Malaysian Travel Agents Association (MATTA), Malaysian Inbound Travel Agents (MITA), Tourism Malaysia and Bomba, with the intention to bring confidence to domestic travellers through this post Covid 19 initiative.

In taking the exemplary lead, Sunway Lost World of Tambun hosted the sessions resulting in the appointments of NGO members as Compliance Invigilators. Soon after the handing over of tags by Tourism Perak General Manager, Puan Zuraida Binti Md Taib, the core SOP adherence standards established by Tourism Perak was conducted at LWOT hotel with Encik Nurul Nuzairi wearing the MAH cap.

The compliance audit will begin on 1 July 2020 starting with hotels, homestays and tourist destinations in Ipoh followed by visits to locations outside Kinta Valley over the coming weeks. Tourism Industry players in Perak are invited to walk into Tourism Perak’s office at 22, Jalan Teh Hawa 30300 Ipoh, call 05 2499966, write to or visit for details on the SOP criteria. Stakeholders are encouraged to leverage on the support given by the Tourism Exco to build confidence level of Malaysians to start travelling to Perak as their preferred domestic destination.

State-of-the-Art System Compliance instruments in place to check adherence. At Sunway LWOT Hotel. 27.06.2020
MySejahtera QR Code - Simplifies your travel. Mr Edmund Pan complying with SOP standards at Sunway LWOT Hotel entrance 27.06.2020 (1)
Datuk Odzman hands over authority tags to Puan Noradidah Hj. Mokhtar of Homestay Perak. 1st Left - Puan Zuraida & 1st Right - Encik Nurul. At Sunway LWOT Hotel 27.06.2020
Datuk Odzman hands over authority tags to Encik Zamari Hj. Muhyi of MyBHA. 1st Left - Puan Zuraida, Centre - Nurul Nuzairi & 1st Right - Puan Noradidah. At Sunway LWOT Hotel 27.06.2020
Datuk Odzman hands over authority tags to Mr. K. Sugu, of MATTA (Perak Chapter). 1st Left: Puan Zuraida, 2nd from Right: Encik Mohamad Hisam Bin Mohamd Yusof & 1st Right: Puan Noradidah. At Sunway LWOT Hotel 27.06.2020